Privacy Policy
Last updated: July 05, 2025
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. We are committed to collecting only the minimum data necessary to provide our services effectively.
Personal Information
- Account Information: Email address, username, and password (encrypted)
- Profile Information: Optional profile details you choose to provide
- Journal Entries: Personal notes and reflections (stored locally and encrypted)
- Progress Data: Streak counters, milestone achievements, and recovery metrics
- Communication Preferences: Notification settings and language preferences
- Support Communications: Messages you send to our support team
Usage Information
- App Usage Patterns: Features accessed, time spent in app, and interaction patterns
- Device Information: Device type, operating system version, and app version
- Log Data: IP address, browser type, access times, and pages viewed
- Analytics Data: Aggregated usage statistics to improve our services
- Crash Reports: Technical data to identify and fix app issues
AI Interaction Data
- Chat Messages: Conversations with our AI coach (processed securely)
- Emotional State Data: Mood tracking and emotional analysis (anonymized)
- Personalization Data: Preferences and patterns to customize your experience
Community Content
- User Posts: Content, messages, and posts you share in our community features
- Comments and Interactions: Responses, likes, and other community engagement activities
- User-Generated Content: Stories, experiences, and advice you choose to share
- Moderation Data: Reports, flags, and moderation actions for community safety
- Community Profile: Optional profile information for community participation
We use the information we collect to provide, maintain, and improve our services while respecting your privacy and maintaining the confidentiality of your personal journey.
🛠️ Service Provision
- • Provide and maintain our app and services
- • Process your account registration and authentication
- • Enable core features like progress tracking and AI coaching
- • Facilitate community interactions while maintaining anonymity
🤖 Personalization and AI Services
- • Personalize your experience and provide AI-powered recommendations
- • Analyze emotional patterns to provide better support
- • Customize content and features based on your preferences
- • Provide crisis intervention and emergency support when needed
💬 Communication and Support
- • Send you technical notices, updates, and security alerts
- • Respond to your comments, questions, and customer service requests
- • Send you motivational content and progress updates (if opted in)
- • Provide customer support and troubleshooting assistance
📊 Analytics and Improvement
- • Monitor and analyze trends, usage, and activities to improve our services
- • Conduct research and development for new features
- • Measure the effectiveness of our support interventions
- • Generate anonymized insights to help other users
🔒 Safety and Security
- • Detect, investigate, and prevent fraudulent transactions and other illegal activities
- • Protect against spam, harassment, and abuse
- • Ensure the safety and security of our users and services
- • Comply with legal obligations and enforce our terms of service
👥 Community Features
- • Enable community interactions and user-generated content sharing
- • Facilitate peer-to-peer support and experience sharing
- • Moderate community content to ensure safety and appropriateness
- • Provide anonymous or pseudonymous community participation options
- • Analyze community content to improve support resources and detect harmful behavior
- • Curate and highlight helpful community content for other users
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.
🔧 Service Providers
Trusted third-party services:
- • Cloud Infrastructure & Storage
- • Analytics & Performance
- • Customer Support
- • Payment Processing
- • AI Services
- • Security Services
⚖️ Legal Requirements
We may disclose information for:
- • Valid legal process
- • Law enforcement requests
- • Emergency safety situations
- • Terms of service violations
🏢 Business Transfers
In case of merger, acquisition, or sale of assets, your information may be transferred with the same privacy protections.
👥 Community Content
When you participate in community:
- • Posts are visible to other users
- • You control your content
- • Anonymous participation available
- • Content moderation for safety
Your Privacy Matters
We are committed to protecting your privacy and being transparent about our data practices. This policy explains how we collect, use, and protect your information when you use our app. Your trust is essential to us, and we work hard to earn and maintain it.
Questions or Concerns?
If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us at [email protected]. We're here to help and ensure your privacy is protected.